Shipping policy
At House of Rivaaz, every order is carefully packed and dispatched with utmost attention to quality and detail.
Shipping Coverage
We currently ship across India.
Shipping Charges
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Free shipping is available on all prepaid orders across India.
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Products will be delivered within 3-7 business days
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Additional shipping charges may apply for special delivery requests, expedited shipping, or customised gift wrapping services.
Processing & Delivery Timeline
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Orders are generally processed within 1–3 business days.
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Standard delivery timelines range between 7–10 working days, depending on the delivery location and product availability.
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Delivery timelines may vary during festive seasons, sale periods, or unforeseen logistical delays.
Same-Day Delivery (Mumbai)
Same-day delivery may be available within Mumbai on selected products and locations, subject to order timing and availability. Additional delivery charges may apply.
Order Tracking
Once your order has been dispatched, tracking details will be shared via email, WhatsApp, or SMS.
Delivery Delays
While we strive to ensure timely deliveries, House of Rivaaz shall not be held responsible for delays caused by courier partners, weather conditions, government restrictions, natural disasters, or other circumstances beyond our control.
Cancellation Policy
Order Cancellation
Once an order has been successfully placed, it cannot be cancelled.
If you face any issue regarding your order, please contact our customer support team, and we will do our best to assist you.
Customised Services
Orders involving customised gift wrapping services may not be eligible for modification or cancellation after confirmation.